Frequently Asked Questions

Q: What makes Glo7 skincare products unique?

A: Our products are expertly crafted with superior, natural ingredients to cater to various skin types and concerns. They're vegan-friendly, cruelty-free, and designed to give you radiant, healthy skin.

Q: How do I know which Glo7 products are right for my skin type?

A: Visit our "Shop by Skin Concerns" section at the top menu bar to find products specifically formulated for your skin type. From oily to dry skin, we've got you covered.

Q: Can I use multiple Glo7 products together?

A: Absolutely! Our skincare range is designed to work together for maximum benefits. Check out our bundled skincare sets for complete routines at a discounted price.

Q: Are Glo7 products safe for sensitive skin?

A: Yes, our products are formulated to be gentle, even on sensitive skin. However, we recommend performing a patch test before using any new product fully.

Q: How long does it take to see results with Glo7 products?

A: While some might see immediate results, we recommend using our products consistently for at least 4-6 weeks to see significant improvements.

Q: How often should I use Glo7 products?

A: We generally recommend using our products twice daily, in the morning and at night. However, individual product usage may vary. Please refer to the instructions on each product.

Q: What is the shelf life of Glo7 products?

A: Our products typically have a shelf life of 24 months unopened and 12 months after opening. We recommend storing them in a cool, dry place for optimal efficacy.

Q: Can men use Glo7 products?

A: Absolutely! Our skincare products are suitable for all genders.

Q: What are the delivery charges?

A: We offer free shipping on orders over $50. For orders under $50, we charge a minimal shipping fee. Check our Shipping Policy for more details.

Q: How can I track my order?

A: Once your order is dispatched, you will receive an email with tracking information. You can track your package using this information.

Q: What is Glo7' return policy?

A: We offer a 30-day return policy for items that are unused and in their original packaging. Check our Return Policy for more information.

Q: How do I return a product?

A: Please contact our customer service at hello@glo7.com to initiate a return. Our team will guide you through the process.

Q: Do you offer discounts or promotions?

A: Yes, we regularly offer special deals and promotions. Sign up for our newsletter to stay updated and receive a 15% discount on your first purchase.

Q: Can I change or cancel my order?

A: Orders can be changed or cancelled within the first 3 hours. Please contact our customer service for assistance.

Q: Does Glo7 offer gift cards?

A: Yes, we offer e-Gift cards ranging from $25 to $100. They make a perfect gift for your loved ones!

Q: Can I get a sample of Glo7 products?

A: While we currently don't offer product samples, we do have a risk-free 30-day return policy if you're not satisfied with your purchase.

Q: Are Glo7 products cruelty-free and vegan?

A: Yes, all our products are 100% cruelty-free and vegan. We believe in beauty without harm to animals.

Q: Where else can I buy Glo7 products?

A: Glo7 products are exclusively available on our official website to ensure that you receive authentic products directly from us.

Q: Do you ship internationally?

A: Yes, we ship worldwide. However, shipping times and costs may vary depending on your location.

Q: I have more questions. How can I contact Glo7?

A: Feel free to reach us at hello@glo7.com. Our team is happy to assist you with any questions or concerns. :)