Privacy Policy

Glo7 Skincare · Last updated: Oct 14, 2026

This Privacy Policy explains how Glo7 Skincare ("Glo7", "we", "us" or "our") collects, uses and shares your personal information when you visit glo7.com (the "Site"), buy from us, sign up for our emails or text messages, or contact us.

If you have questions, email us at hello@glo7.com.

1. Information we collect

Information you give us

  • Contact and order details: your name, email address, phone number, billing and shipping address, and the products you order.
  • Payment details: payments are handled by our payment processors (such as Shopify Payments and PayPal). We do not see or store your full card number.
  • Messages to us: what you send us by email, contact form or chat, including photos you share about an order.
  • Reviews: reviews, ratings and photos you submit about our products.
  • Marketing sign-ups: your email address and, if you choose, your mobile number, along with a record of when and where you signed up.

Information collected automatically

  • Device and browsing information: your IP address, browser, device type, the pages you visit, what you click, the site that referred you and the approximate location your IP address suggests.
  • Cookies and similar technologies: small files and tags that remember your cart, measure how the Site is used and show you relevant ads. See section 5.

Information from others

  • Advertising and analytics partners may tell us how people found our Site, for example which ad they clicked.

2. How we use your information

  • To process and ship your orders, send order and shipping updates, and handle returns and refunds.
  • To answer your questions and provide customer support.
  • To send you marketing emails and, if you opt in, marketing text messages, including offers, new products and reminders about items left in your cart.
  • To run, secure and improve the Site, including fixing problems and preventing fraud.
  • To measure our advertising and show you relevant ads on other websites and platforms.
  • To meet our legal, tax and accounting obligations.

3. How we share your information

We do not sell your personal information for money. We share it only as described here.

  • Service providers who run parts of our business for us and may use your information only to provide their service:
    • Shopify (online store, checkout and payments) and PayPal (payments)
    • Klaviyo (email, text messages and sign-up forms)
    • Zendesk (customer support)
    • Judge.me (product reviews)
    • Elevar and Google Analytics (site measurement)
    • Cookiebot (cookie consent)
  • Fulfillment partners and carriers who pack and deliver your order. Many of our orders are fulfilled by partner warehouses in China, so your name, shipping address and phone number are shared with them and with the carriers that deliver your package.
  • Advertising partners, such as Google, to measure our ads and show you ads for Glo7. This can include sharing information about your visits to our Site and, in protected (hashed) form, the email address of customers and subscribers so we can reach them or people like them. Under some US state laws this counts as "sharing" for targeted advertising. You can opt out (see section 7). None of the sharing described in this section includes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Legal reasons, when we must comply with the law, respond to lawful requests, or protect our rights, customers or others.
  • Business transfers, if Glo7 is involved in a sale, merger or similar transaction.

4. Text messaging (SMS)

If you choose to receive marketing text messages from Glo7, we collect your mobile number and record your consent, including the date, time and the form or page where you signed up. We use it only to send the messages you asked for and to manage your subscription.

We do not sell, rent or share your mobile phone number or your text message opt-in consent with third parties or affiliates for marketing or promotional purposes. We share it only with the service providers that deliver our text messages for us (Klaviyo and mobile carriers), and only so they can provide that service.

Reply STOP to any message to unsubscribe, or HELP for help. See our Terms of Service, "Text messages", for the full SMS terms.

5. Cookies and advertising

We and our partners use cookies, pixels and similar tools to keep your cart working, understand how the Site is used, and show and measure ads. Our Site uses cookies to keep track of items you put in your shopping cart, including when you leave without checking out. If you have agreed to receive text messages from us, we use this information to decide when to send you a cart reminder by text. You can manage cookies through the cookie banner on our Site and in your browser settings. Blocking some cookies may stop parts of the Site from working.

To learn about Google's use of data in advertising, visit policies.google.com/technologies/ads. You can also control ad personalization at adssettings.google.com.

6. Email marketing

You can unsubscribe from our marketing emails at any time using the link at the bottom of any email. We will still send you messages about your orders.

7. Your choices and rights

Depending on where you live, you may have the right to:

  • know what personal information we hold about you and get a copy;
  • correct inaccurate information;
  • delete your information;
  • opt out of targeted advertising, "sharing" or "sale" of your personal information; and
  • appeal if we decline your request.

We extend these choices to all of our customers, wherever they live. If you are in the UK, EU, Canada, Australia or New Zealand, you also have the rights given by your local privacy law, and you may complain to your local data protection authority. To make a request, email hello@glo7.com with the subject "Privacy request". We may need to verify your identity before acting on it. We will not treat you differently for using your rights. If you are an authorized agent acting for someone else, tell us in your email.

8. How long we keep information

We keep your information for as long as we need it for the purposes above, for example while you are a customer or subscriber, and as long as the law requires us to keep order and tax records. We then delete or anonymize it.

9. Security

We use reasonable measures to protect your information, and our payment processors handle card details under industry security standards. No method of transmission or storage is completely secure.

10. International processing

Glo7 is based in the United States and serves customers in the United States and the other countries we ship to. Our team and some of our service and fulfillment partners are located outside the United States, including in Asia, so your information may be processed in other countries. We take steps so that it stays protected as described in this policy.

11. Children

Our Site is not meant for children under 16, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

12. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the "Last updated" date.

13. Contact us

Glo7 Skincare
Email: hello@glo7.com
Phone: (360) 564-8746
Mail: 3242 NE 3rd Avenue 1034, Camas WA 98607